Overview
Esdantis Seller Guide, is your go-to resource for building a successful art business on our platform. Whether you're a seasoned artist or just beginning to sell your work online, this guide is designed to help you present, price, ship, and promote your art effectively while providing excellent service to your collectors.
Artist Profile Setup
Set up a professional artist profile to attract buyers and build long-term trust. Your profile is your personal storefront — make it memorable, clear, and compelling.
Profile Details
- Upload a high-quality profile picture or logo to establish visual identity.
- Write a compelling artist bio that reflects your journey, influences, and creative philosophy.
- Include links to your personal website, portfolio, or social media profiles for broader exposure.
- Keep your contact and location details (if public) up to date for credibility and transparency.
Portfolio Setup
- Add a variety of artworks that reflect your range, from originals to prints.
- Use high-resolution images and display works in context (e.g., on a wall or framed).
- Organize artwork by medium, style, or theme to enhance discoverability and searchability.
- Regularly update your portfolio with new works or seasonal highlights to keep your page fresh.
- Use meaningful titles and categories for each piece to support better navigation and SEO.
Listing Artwork
Create detailed, visually compelling listings that build buyer confidence and showcase your artwork at its best. Strong presentation directly impacts visibility and sales potential.
High-Quality Images
Use crisp, high-resolution images with clean lighting to accurately represent your work. Include close-up shots of textures and context photos (e.g., art framed on a wall) to help buyers visualize the piece in a real space. Avoid using watermarks that distract from the artwork's details.
Detailed Descriptions
Accompany each piece with a clear and concise description that includes the title, medium, dimensions, year of creation, and edition details. Go beyond the basics by sharing the inspiration or emotional story behind the work to create a deeper connection with the buyer.
Key Inclusions & Features
Mention any extras that come with the artwork, such as framing, certificates of authenticity, protective packaging, or care instructions. These small details add perceived value and help buyers feel more confident in their purchase.
Pricing & Editions
Price your artwork strategically to reflect the value of your creative work, time, and materials—while remaining competitive and accessible to a wide range of collectors.
Pricing Strategy
Develop a consistent pricing structure based on size, medium, complexity, and whether the piece is an original or a print. Consider costs like packaging, shipping, platform fees, and your own labor to ensure fair profit margins. Research similar artists in your niche to align with market expectations without undervaluing your work.
Editions & Labels
Offer limited edition prints to make your work accessible to a wider audience while preserving value. Clearly distinguish originals from prints in your listings. Include edition numbers, artist signatures, and certificates of authenticity when applicable to build collector trust and increase perceived value.
Professional Print Quality
Ensure your prints are produced using archival-grade materials and professional printing methods. High-quality prints not only satisfy collectors but also elevate your brand reputation and reduce refund or complaint risks.
Shipping and Fulfilment
Delivering artwork safely and professionally is essential for building trust, ensuring buyer satisfaction, and encouraging repeat purchases. A smooth fulfillment experience reflects the quality of your brand and art.
Packaging Best Practices
Use durable, eco-friendly packaging materials to protect your art during transit. Include personal touches like thank-you notes or care instructions to enhance the unboxing experience. Clearly label fragile items and seal packages securely to prevent mishandling.
Shipping Options & Tracking
Offer tracked and insured shipping to give buyers peace of mind. Use reliable carriers and provide tracking numbers once shipped. Communicate clearly about delivery timelines, and set realistic expectations for processing times, especially during busy periods.
International Shipping & Customs
Expand your audience by offering international shipping. Clearly list any additional customs fees, taxes, or duties that may apply. Fill out customs forms accurately to avoid delays, and consider using platforms that simplify global fulfillment.
Marketing Your Art
Promote your art and build a loyal collector base using built-in tools and social outreach.
Platform Visibility
- Tag your work with relevant keywords and categories.
- Participate in featured collections, promotions, or homepage slots.
- Use analytics to identify your most viewed and favorited pieces.
Off-Platform Promotion
- Promote your store through Instagram, TikTok, Pinterest, and newsletters.
- Engage with your audience through updates, behind-the-scenes content, and stories.
- Encourage satisfied buyers to leave reviews and share their purchases online.
Customer Communication & Service
Creating a smooth, trustworthy buying experience increases your chances of repeat customers and positive word-of-mouth.
Communication
- Respond promptly to buyer inquiries and commission requests.
- Be clear and professional in your tone and expectations.
- Use platform tools to handle questions, offers, and status updates.
Policies & Support
- Esdantis offers a clear and fair refund policy to protect both artists and buyers.
- We handle all disputes through our support team to ensure respectful and timely resolutions.
Frequently asked questions
Any creator, artist, or freelancer offering custom digital or physical work can sell on Esdantis. Whether you're a digital illustrator, writer, musician, or designer, our platform supports a wide range of commission-based services.
After registering as a seller, you can set up your profile by uploading a portfolio, listing your services, setting prices, choosing delivery timeframes, and defining your revision policy.
You have full control over your pricing. Consider the complexity of the work, delivery time, revisions, and demand. You can also create multiple pricing tiers or add-ons for extras like commercial use or faster delivery.
Payments are securely processed via Stripe. Once a commission is completed and approved, funds are transferred to your connected bank account via direct deposit. Esdantis does not take a platform fee—only standard Stripe processing fees apply.
You can communicate directly with clients through the platform's built-in messaging system. This ensures all agreements, references, and updates stay in one place and are easy to track.
If you're unable to meet a deadline, notify your client as early as possible through the platform. You can request a delivery extension. Frequent delays may impact your profile’s visibility, so timely communication is key.
Every commission listing includes a defined number of revisions. You can deliver edits directly through the platform. If clients request more revisions than agreed upon, you can offer additional work for an extra fee.
Upload a strong portfolio, respond quickly to inquiries, consistently deliver high-quality work, and encourage clients to leave reviews. Promoting your Esdantis profile on social media and staying active on the platform also increases visibility.
Yes! Esdantis offers dedicated support for both sellers and buyers. If you experience technical issues, disputes, or need help managing orders, our team is here to assist you.
Do you have art to sell?
It only takes a couple of minutes to start an exhibit—and you're in business.